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Laura Hoi

In Touch

A Monthly Curated Newsletter

All of us would have people around us that we learn from in our lives. And people whom we in turn teach and need to be accountable to at some point - as students, working adults or parents. The better we are at relating and leading others into growth, the better we become as individuals. In this issue, I hope we can draw some lessons and wisdom from these materials that can help us cultivate values and cultures that we want in our lives and lift us up.

Create a Growth Culture, Not a Performance-Obsessed One

In a competitive, complex, and volatile business environment, many C-Suite leaders are focused on how to build higher performance cultures. The irony is that building a culture focused on performance may not be the best, healthiest, or most sustainable way to fuel results. Instead, it may be more effective to focus on creating a culture of growth.

 
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How Humility Makes Us Better, Saner Teachers

The pursuit of humility, once we properly understand the term, yields better relationships and faster growth. With that said, it makes great sense that we dig into humility in our continuing pursuit of better, saner teaching.

 
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Every Kid Deserves a Champion | Rita Pierson

 
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I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
 
Laura Hoi
 
 
 
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Testimonials and Referral Notes

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Sharon Lim, Senior Director. MINDEF

Laura has been advising me for almost two decades, and I trust and value her deep expertise and wise counsel. What really makes Laura stand out is her genuine care for her clients. She focuses on the client’s unique circumstances and needs, and customises her recommendations with her clients’ best interests in mind. It’s been a privilege to have Laura advise me, and I would recommend her to anyone who needs good financial advice.

Jennifer Chua

I’ve been with Laura for more than a decade, and my experience with her has always been reassuring and positive. She is consistent, patient, and someone I know I can rely on whenever I need clarity or support. What makes her different from other financial consultants is her sincerity and the way she explains things in a simple, transparent manner. She never rushes through discussions and always puts my needs first. I chose Laura because I trust her. She has been steady throughout different stages of my life, and her advice has always been thoughtful and timely. One memorable moment that stands out for me is how she supported me during a major life transition when I fell sick. Thanks to her encouragement to enhance my critical illness coverage earlier on, the policy came in at the right time—just a year later—when I needed it most. She checked in, guided me patiently through the process, and made everything so much easier during a very difficult period.

Gerard Tong . Director, Epitrain Pte Ltd Adjunct Professor. SMU, NUS

Let me start by saying I am not an easy person to deal with. I am impatient, opinionated and stubborn. The fact that Laura has been servicing me since 2004, and is the only Financial Advisor whom I have bothered to speak more than 5 words to, speaks volumes of her approach, presentation and knowledge. From the start, I made it clear that as a (now retired) financial market professional, I was not interested to hear about investment-linked policies, believing that I could do a better job that the fund managers. Laura kept that in mind, and respected that, occasionally making a passing recommendation on a fund she felt was really worth looking at, but immediately putting that aside as soon as I impatiently gave her a dismissive wave. Instead, she focused on building up a portfolio of policies which covered other critical areas, such as death, sickness, mortgage protection and such. Never over-selling, she would not push more coverage than was required to me. Not the sort of insurance agent to close a deal, collect their commission and forget the client, Laura readily advised and assisted with claims, and consistently checked up on my situation in life, personal and financial to review my coverage, even advising me on my plans to scale back as my coverage requirements shrank with age. Just this month, after identifying that I was losing interest in managing my own money, but still wanting superior returns, she sold me a bond fund policy, after years of watching my dismissive hand. It shows great professionalism, keeping mum about investment-linked policies all these years, but always keeping a look out for changes in my life state, and bringing it up again when it has become appropriate. If you’re looking for a professional, competent, reliable Financial Advisor (in truth, we all NEED one, even if we have not realised it yet), who genuinely cares about you, then look no further.

Gabriel Borgon, Lead Commissioning and Qualification Engineer

I’ve been with Laura for almost 10 years, and in that time she’s always taken care of my insurance needs with clarity and care. She explains everything in a way that makes it easy to understand and always keeps me updated when better options become available. I first came to her through a friend’s recommendation, and I’ve been thankful ever since. One moment that really stood out was when part of a claim was initially rejected—Laura didn’t back down, pushed on my behalf, and got it covered. That kind of dedication gives me real peace of mind and shows the difference she makes.

Johnny Wong (Regional HR Manager, Croda) & Jaslyn

We have had the privilege of being supported by Laura for more than 20 years, and we can confidently say that the service and care we’ve received have been exceptional from day one. Throughout the years, Laura has consistently demonstrated professionalism, integrity, and a genuine commitment to our well-being. What sets Laura apart is not only her deep knowledge of insurance and financial planning, but also the patience and clarity with which she explains every option. She ensures that we fully understand the choices available so that we can make informed decisions with confidence. Whether it’s reviewing our policies, assisting with claims, or providing thoughtful advice on our financial protection, Laura has always been responsive, reliable, and proactive. She consistently goes the extra mile to ensure that our needs are well taken care of. In an industry where trust is everything, we truly value the long-term relationship we’ve built with Laura. Knowing that we have someone dependable, honest, and attentive looking out for our interests gives us tremendous peace of mind. Thank you, Laura, for more than two decades of outstanding service and dedication. We are deeply grateful for your guidance and look forward to many more years of partnership.

Chun-Chau. Director of Business Development. Saab

Laura has been our financial consultant more than 15 years, seeing us through the various stages of our lives and financial priorities. I recalled that she advised me on my personal insurance at the infant stage of my career, to advising me on family protection when I started my family and having kids, to looking at building an education portfolio to support my kids' education and now, looking at building my retirement funds. We are glad to have her watching over our entire financial and insurance portfolio including other products which are outside her portoflio. She is our "go-to" person for any financial matters including car and housing loans as well as home, car and travel insurance. Besides providing financial advisories, what I really like most is her personalised support. I recalled my daughter was hospitalised years back, she visited her, brought her a soft toy, find out how she was doing and even helped us make claims from an insurance company outside her portoflio. It has been an amazing journey with Laura. I would say that insurance and finance are very sensitive and personal matters. We need someone whom we can trust. We are glad that we have Laura as our trusted consultant, a closed friend of ours and a great auntie to my kids.