Gerard Tong . Director, Epitrain Pte Ltd Adjunct Professor. SMU, NUS

Let me start by saying I am not an easy person to deal with. I am impatient, opinionated and stubborn. The fact that Laura has been servicing me since 2004, and is the only Financial Advisor whom I have bothered to speak more than 5 words to, speaks volumes of her approach, presentation and knowledge. From the start, I made it clear that as a (now retired) financial market professional, I was not interested to hear about investment-linked policies, believing that I could do a better job that the fund managers. Laura kept that in mind, and respected that, occasionally making a passing recommendation on a fund she felt was really worth looking at, but immediately putting that aside as soon as I impatiently gave her a dismissive wave. Instead, she focused on building up a portfolio of policies which covered other critical areas, such as death, sickness, mortgage protection and such. Never over-selling, she would not push more coverage than was required to me. Not the sort of insurance agent to close a deal, collect their commission and forget the client, Laura readily advised and assisted with claims, and consistently checked up on my situation in life, personal and financial to review my coverage, even advising me on my plans to scale back as my coverage requirements shrank with age. Just this month, after identifying that I was losing interest in managing my own money, but still wanting superior returns, she sold me a bond fund policy, after years of watching my dismissive hand. It shows great professionalism, keeping mum about investment-linked policies all these years, but always keeping a look out for changes in my life state, and bringing it up again when it has become appropriate. If you’re looking for a professional, competent, reliable Financial Advisor (in truth, we all NEED one, even if we have not realised it yet), who genuinely cares about you, then look no further.

Eugene & Cheryl Teng.

Aunty Laura (we call her aunty because she has been helping us since we were kids) has been providing financial advice for our entire family for close to 20 years! She has been very supportive of us and with changes to the economy, have helped us adapt our financial situation accordingly as well. Thanks Aunty Laura for all your help, providing us with a headstart as compared to the other kids my age. Of course I have to thank my mum for investing in us, but due to Aunty Laura's help, my sister and I have been able to be covered comprehensively since we were young, which many kids in Singapore do not have the luxury to do so. Onwards another 20 years!😄 - Eugene Teng ShopeeExpress —————— Auntie Laura has been my mum's insurance agent since I was young and have seen me grew up from a child to an adult. I witness how she has help my mum handled her finances and also health insurances, to ensure that we are all well covered. Now that I have grown up, I have also entrust my financial and health insurance portfolio with Auntie Laura. She would provide relevant advises and coverage that I should get and would explain in detail each plan purposes. Her patient and bubbly character makes it easy to approach whenever I have queries for my plans and making the exchange a stress-free and comfortable setting. 🙂 - Cheryl Teng, Trading Operator, Total Energies

Leung Wai Hoong. Chief Strategy Officer. New H3C Group

Laura has been my financial advisor for nearly 20 years. I am impressed with her professionalism and the passion she displays in her work. She is a strong listener and is able to fully grasp my requirements to design and recommend well-suited products for my needs. Her breadth and depth of professional knowledge is amazing, which she leveraged well to provide me with adequate and timely information so that I can make correct and informed decisions. Furthermore, she goes out all the way for her client to ensure strong satisfaction in her services.   Over the years, Laura has been conscientious in tracking my professional and personal development and proactively provided advice on financial products to cater to my evolving needs. Laura has also extended her services to cover the needs of my wife as well as my children. Through Laura, we have committed to a number of insurance plans such as life, term, accident, hospitalization, annuity, ILP and SRS! With such a portfolio and lifecycle perspective for my entire family, there is no reason not to continue to use her services!   I have also referred a number of friends to her and the feedback from them indicated the same high level of responsiveness and professionalism that I have experienced in interacting with Laura. It is thus also no surprise that she has been a high-flying professional in her line of work, and I wish her all the best for her continued success!

Jeremy Koh. Senior Manager. ASM

I was first introduced to Laura by a close friend in 2021 when I shared with him that I needed some help on CPF planning for my retirement. When I first met Laura, I was impressed with her level of professionalism. She took the time to really understand my financial situation, my goals and my needs before recommending what I should do with regards to my query on my CPF monies. She is very clear and simple in her explanations and gave me a very clear overview and provided me with financial advice beyond what I had expected, and not just confined to retirement planning. Laura is not pushy in her approach and is sincere, knowledgeable and experienced. I am glad to have her to help me manage my portfolio and strongly recommend anyone who needs professional and trusted advice to meet up with her.

Dr Ronnie Mathew, Senior Consultant, SGH. Dr Sharon Mathew, Doctor, SGH

We as a family relocated to Singapore from UK and we were looking for a good financial advisor for health protection related insurance products. Laura Hoi was introduced by a friend of mine. We met Laura for the first time in 2018. My wife and myself were very impressed with Laura’s professionalism and detailed knowledge about various types of insurance related products available in the market. Equally impressive was Laura’s detailed analysis of our family’s overall financial position and ideal products for us to consider. This included life insurance, critical illness and hospitalisation cover. Laura also created multiple easy-to-understand spreadsheets that helped us immensely. Over the years, Laura had become a a friend and trusted advisor. Laura has consistently been awarded as one of the top level performers internationally in Prudential and because of her comprehensive and vast knowledge and experience, keen attention to detail of the overall needs of the individual/families, professionalism and wanting the best for her clients, we know she will scale even greater heights. Thank you Laura. Best wishes.

Dr Tan Eng Hoe & Mary

We have known Laura for several years now. Recently, I reached out to her to get her opinion about some retirement plan options. She did not push us any products but instead patiently helped us to make a decision based on our needs at our current stage of life. She was very patient in going through our all our existing policies that we have purchased through the years and offered very clear explanations. We are very thankful for her advice and would strongly recommend her to anybody looking for a different perspective from a trusted financial consultant.