Gerard Tong . Director, Epitrain Pte Ltd Adjunct Professor. SMU, NUS

Let me start by saying I am not an easy person to deal with. I am impatient, opinionated and stubborn. The fact that Laura has been servicing me since 2004, and is the only Financial Advisor whom I have bothered to speak more than 5 words to, speaks volumes of her approach, presentation and knowledge. From the start, I made it clear that as a (now retired) financial market professional, I was not interested to hear about investment-linked policies, believing that I could do a better job that the fund managers. Laura kept that in mind, and respected that, occasionally making a passing recommendation on a fund she felt was really worth looking at, but immediately putting that aside as soon as I impatiently gave her a dismissive wave. Instead, she focused on building up a portfolio of policies which covered other critical areas, such as death, sickness, mortgage protection and such. Never over-selling, she would not push more coverage than was required to me. Not the sort of insurance agent to close a deal, collect their commission and forget the client, Laura readily advised and assisted with claims, and consistently checked up on my situation in life, personal and financial to review my coverage, even advising me on my plans to scale back as my coverage requirements shrank with age. Just this month, after identifying that I was losing interest in managing my own money, but still wanting superior returns, she sold me a bond fund policy, after years of watching my dismissive hand. It shows great professionalism, keeping mum about investment-linked policies all these years, but always keeping a look out for changes in my life state, and bringing it up again when it has become appropriate. If you’re looking for a professional, competent, reliable Financial Advisor (in truth, we all NEED one, even if we have not realised it yet), who genuinely cares about you, then look no further.

Dr Tan Eng Hoe & Mary

We have known Laura for several years now. Recently, I reached out to her to get her opinion about some retirement plan options. She did not push us any products but instead patiently helped us to make a decision based on our needs at our current stage of life. She was very patient in going through our all our existing policies that we have purchased through the years and offered very clear explanations. We are very thankful for her advice and would strongly recommend her to anybody looking for a different perspective from a trusted financial consultant.

Johnny Wong (Regional HR Manager, Croda) & Jaslyn

We have had the privilege of being supported by Laura for more than 20 years, and we can confidently say that the service and care we’ve received have been exceptional from day one. Throughout the years, Laura has consistently demonstrated professionalism, integrity, and a genuine commitment to our well-being. What sets Laura apart is not only her deep knowledge of insurance and financial planning, but also the patience and clarity with which she explains every option. She ensures that we fully understand the choices available so that we can make informed decisions with confidence. Whether it’s reviewing our policies, assisting with claims, or providing thoughtful advice on our financial protection, Laura has always been responsive, reliable, and proactive. She consistently goes the extra mile to ensure that our needs are well taken care of. In an industry where trust is everything, we truly value the long-term relationship we’ve built with Laura. Knowing that we have someone dependable, honest, and attentive looking out for our interests gives us tremendous peace of mind. Thank you, Laura, for more than two decades of outstanding service and dedication. We are deeply grateful for your guidance and look forward to many more years of partnership.

Lilian Chang. NTUC Enterprise.

I have known Laura as a software vendor in 2004 when I was working in an IT firm. Laura has a truthful personality, and we became good friends very quickly. We continued to keep in touch even when both of us left our jobs. She became my financial consultant when she joined Prudential and helped me look into both my hubby and my portfolio to plan for my retirement. Kids were young then, and good financial planning was very important. With Laura's help, my family's investments and health protection plans were in good hands. Laura is helpful and goes the extra mile to explain and assess plans I have and helped me set milestones. Over the years, Laura has become a family friend. My children are now grown ups and Laura has started guiding them with their financial planning patiently. To me, she is not just a FC, she is already a friend whom I trust with my financial planning. Laura is a person whom you can go to and trust, as she has your interests in mind.

Jennifer Chua

I’ve been with Laura for more than a decade, and my experience with her has always been reassuring and positive. She is consistent, patient, and someone I know I can rely on whenever I need clarity or support. What makes her different from other financial consultants is her sincerity and the way she explains things in a simple, transparent manner. She never rushes through discussions and always puts my needs first. I chose Laura because I trust her. She has been steady throughout different stages of my life, and her advice has always been thoughtful and timely. One memorable moment that stands out for me is how she supported me during a major life transition when I fell sick. Thanks to her encouragement to enhance my critical illness coverage earlier on, the policy came in at the right time—just a year later—when I needed it most. She checked in, guided me patiently through the process, and made everything so much easier during a very difficult period.

Chee Hok Yean. President Asia Pacific. HVS

Laura has been my financial consultant since 2002. She has provided very customised and holistic financial planning advice for me, especially in the area of retirement planning. I enjoy working with her because she makes sure she understands my situation and needs first before crafting a solution for me. Her explanations are clear and she provides options in different perspectives and is not pushy in her approach. I am glad to have found somebody I can trust to help me manage my financial planning portfolio.